Last updated: June 13, 2026

Who we are

24QW (“we”, “us”, “our”) operates the mobile application 24QW and the website 24qw.app. This Privacy Policy explains how we collect, use, and protect your information.

Information we collect

Account information. When you sign up, we collect your email address. We use it to authenticate you and communicate about your account.

Payment information. When you purchase widgets or blindboxes, payment is processed through Apple’s In-App Purchase system or Google Play Billing. We do not store your credit card or payment details — those are handled entirely by the platform.

Usage data. We collect anonymized information about how you use 24QW: which screens you visit, widgets you interact with, and features you use. This helps us improve the product.

Device information. We may collect device type, operating system version, and locale to ensure the app works correctly on your device.

How we use your information

  • To provide and maintain 24QW
  • To process transactions and deliver purchased widgets
  • To send you transactional emails (order confirmations, account updates)
  • To improve our product through anonymized analytics
  • To prevent fraud and abuse

Analytics

We use Umami, a privacy-focused analytics tool, on our website. Umami does not use cookies and does not track you across sites. We do not use Google Analytics or any tracking that follows you outside 24QW.

Third-party services

We may use third-party services that collect information:

  • Apple / Google — for in-app purchases and authentication
  • Analytics tools — anonymized, privacy-first

We do not sell, rent, or share your personal information with advertisers or data brokers.

Widgets and collections

Your widget collection data (which widgets you own, their rarity, your preferences) is stored to provide the core service. This data is tied to your account.

Data retention

We keep your account information for as long as your account is active. You can request deletion of your account and all associated data by contacting us.

Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

To exercise any of these rights, contact us at the email below.

Children’s privacy

24QW is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have, we will delete it promptly.

International users

If you use 24QW from outside the United States, your data may be transferred to and processed in the US. By using 24QW, you consent to this transfer.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use of 24QW after changes constitutes acceptance.

Contact us

For privacy questions or data requests: Email: hello@24qw.app